Terms of Service

Last updated: November 8, 2025

1. Agreement to Terms

By accessing or using root2Green's GDPR compliance platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

root2Green provides an AI-powered GDPR compliance platform that helps organizations automate and manage their data protection requirements while maintaining human oversight and control.

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:

  • Maintaining the confidentiality of your account and password
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your use complies with all applicable laws

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any malicious code or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service or servers
  • Use the Service for any illegal or unauthorized purpose

5. Subscription and Payments

Some parts of the Service are billed on a subscription basis. You will be billed in advance on a recurring and periodic basis. Billing cycles are set on a monthly or annual basis, depending on the subscription plan you select.

6. Free Trials

We may offer a free trial for new users. At the end of the free trial period, you will be charged the applicable subscription fee unless you cancel before the trial ends.

7. Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Upon cancellation, you will retain access to the Service until the end of your current billing period. Refunds are subject to our refund policy.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by root2Green and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

9. Data Processing

We process personal data in accordance with GDPR and applicable data protection laws. Our role as a data processor is outlined in our Data Processing Agreement, available upon request.

10. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue the Service with or without notice.

11. Limitation of Liability

To the maximum extent permitted by law, root2Green shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses.

12. Indemnification

You agree to indemnify and hold harmless root2Green and its affiliates from any claims, damages, losses, liabilities, and expenses arising from your use of the Service or violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which root2Green operates, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any material changes by posting the new Terms on this page and updating the "Last updated" date.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Email: legal@root2green.com